Despite the rise in social media platforms like LinkedIn and online chat systems, telephone selling isn’t just strictly for telesales roles in huge call centres. 92% of all customer interactions are still made over the phone, suggesting there is still a demand for one-on-one voice exchanges. This is why it is imperative that your team have a strong grasp on telephone selling and are using it to their advantage.
It’s not 1964 and telephone selling doesn’t have to be cold. Using tools such as LinkedIn we can ensure your team are building relationships with decision makers before they pick up the phone to make the sale.
We are able to listen to recorded calls and give feedback for further coaching sessions.
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