Sales is at the heart of everything we teach, and as our mission statement suggests we believe sales and customer service is exactly the same thing. But everyone is a salesperson and poor communication often leads to bad service and loss of customers. Effective and efficient communication between departments improves customer service, which has a positive reflection not only in sales but staff morale. It’s a well-known fact happy people sell, but happy people are also more productive and customer focused.
Allow Sales Coaching Solutions to help improve your communication and behaviours in your team,